Resources 


Artificial Intelligence and great retention marketing for new retail. An Emarsys | NORA Webinar

Listen as Daniel Hagos, Client Success Director, Emarsys, and Gareth Williams, eCommerce Manager, Adore Beauty discuss the potential impact of Artifical Intelligence on the global eCommerce industry. To listen to the webinar click here.
 



In-store fulfilment: use your stores as mini DCs.
A Fluent Retail | NORA Webinar


During this informative webinar Graham Jackson, CEO of Fluent Retail was joined by Sarah Westwood, head of eCommerce at MJ Bale, and Gordon Nugent, ex digital head at Harvey Norman, as they discussed their experiences and best practices with in-store fulfilment. To access the webinar recording, please click here.

 

Room for growth for Australian B2C eCommerce

The eCommerce Foundation recently released a new report on the state of eCommerce in Australia. The report covers the latest figures, trends and developments for the Australian online retail market.

The free light version of the report includes interesting facts and figures on a myriad of topics, such as B2C eCommerce turnover, the number of online shoppers and cross-border and mobile eCommerce. In addition, this version contains expert interviews and tips and tricks for online merchants. This is a useful tool for companies that want to expand their online business to Australia as well as for people who want to set up an online shop there. The light version can be downloaded here


 





SMALL BUSINESS BIG MARKETING - PODCASTS HOSTED BY TIM REID


Episode 321 - How to avoid discounting with Tas Moulis of QPaint

Episode 320 - Orange Sky Laundry: a simple idea that's making the world a better place

Episode 317 - Should you sell your business and follow your passion?

Episode 316 - 
Rock and Roll Marketing and authentic business with The Cherry Bar

Episode 314 - Escaping the corporate cubicle and living the dream

Episode 309 - Facebook marketing tips and other marketing ideas for business


 



THE CUSTOMER CENTRIC SHOW WITH MEL TELECICAN

On The Customer-Centric Show, Mel Telecican speaks with successful business owners and experts about how they keep customers, get more of them and increase their profits. You'll hear how this approach is applied across industries to develop solid customer relationships, increase staff engagement, boost the customer experience and help businesses stand out in a competitive market. Mel talks to business owners and management, marketers, specialists and thought leaders about how to achieve business growth. Hear tips from a variety of industries including the hospitality, retail and services sectors. Think of this podcast as the successful business owner's guide to more customers, profits and freedom where guests share their lessons learned, insights gained and their successes. LISTEN TO MEL'S PODCASTS HERE.
 



The EcommerceWiki is an initiative of the Ecommerce Foundation, a non-profit organization, initiated by worldwide national ecommerce associations. With the EcommerceWiki we hope to offer the ecommerce community a platform for collecting and sharing all knowledge about ecommerce-related topics: from branding and performance advertising, to merchandising, selecting an ecommerce platform and managing social media. Click here to find out more.
 

ADYEN TOTAL ECONOMIC IMPACT™ STUDY

Adyen commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Adyen’s global payment processing. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of this payment processing solution on their organizations, to leverage the analytical technology behind the processing to increase revenue and ultimately meet the payment preferences of global customers. 


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