News & Press: Power Retail News

Retailers Using Chatbots To Enhance Customer Service

Sunday, 4 June 2017  
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Chatbots are getting quite a bit of attention in the retail world. At NRF’s Big Show in January this year, several vendors and startups were showcasing chatbots at their booths.

Backed by the power of machine learning with an intuitive Q&A interface, chatbot technology can help retailers deliver on many things, including front-end counter queries, to personalised product recommendations to its customers, all without human intervention. Read more...