In recent years, the balance of power has shifted to the customer. They are now more informed than ever before and can shop wherever, whenever and however they choose. They demand exceptional service and are hungry for a high level of brand engagement.

As a new and dynamic voice, we see our role as bringing together the key players in New Retail. Whether you are a retailer, technology enabler, supply chain provider, logistics & fulfilment organisation, payment processing provider, a capital funder… if you have an interest in a renaissance of the industry we want you to be part of NORA.

We don’t pretend to have all the answers – but we believe together, we can shape the future and create better outcomes for the industry and its consumers.

But don’t just listen to us, hear from our own members!

“Joining NORA was about connecting with the industry. We are a still a young company, with just 2 years under our belt, so connecting with other players in the industry is useful from a networking and knowledge sharing perspective. We also want to use NORA's industry research data going forward.”
Patrick Schmidt, CEO, The Iconic
"As one of the very early members, I had no idea what NORA would become, but the fact that multichannel retail representation was even mentioned got my attention.  I felt confident that Paul Greenberg had a good grasp of the industry and the ever evolving demands we faced.  NORA’s Retail Deep Dives have provided me with answers to questions I hadn’t even thought to ask and the networking opportunities remind me that I am not alone.  When my membership was due for renewal I didn’t hesitate at all and I would recommend membership for anyone who wants to keep up with new retail."
Sonia Tilley Auspresso Pty Ltd
“NORA is a 'breath of fresh air' to the retail industry! It represents what Paul Greenberg calls the ' new retail'. NORA is the catalyst the industry needed to eliminate the distinction between online and traditional retailers. It brings all retailers together to discuss the real issues and challenges facing the industry. Not joining NORA was simply not an option.”
Wendy Small, Multichannel Manager and Financial Controller, Wanted Shoes
“We recognise the need for an industry body that understands retail. Having been in the industry myself for 10 years, and knowing guys like Paul for a lot of that time, it's clear that online requires specialist skills, knowledge and strategies. So supporting NORA and continuing to it if we can were high on my priority list.”
Nathan Hapatz, co-founder of

As a member, enjoy an innovative line up of benefits:

  • Invitations to exclusive networking events and presentations
  • Access to industry-leading expertise
  • Insights, Data & Bench-marking
  • Access to NORA Talent Network (NTN)
  • Meeting room and co-working space access
  • Compliance, Regulatory guidance
  • Policy Direction 
  • Member discounts to great products and services
  • Use of NORA logo on your website/business
  • Regular newsletters and communications keeping members informed of industry newsand legislative reforms impacting the industry.

© Copyright 2013 National Online Retailers Association. All rights reserved
Integrated CRM & Website by ICAN Solutions