THE NATIONAL ONLINE RETAILERS ASSOCIATION
A NORA NETWORK AND DOTDIGITAL WEBINAR A NORA NETWORK AND DOTDIGITAL WEBINAR
Webinar

A NORA NETWORK AND DOTDIGITAL WEBINAR

The NORA Network's Virtual Portal
Wednesday 09th December, 2020
11:00am - 11:45am
A conversation on customer life cycle

It’s a critical topic that many of our ANZ retailers are eager to explore at this time of year. We encourage you to join this timely conversation which will bring to light new ways to continue and strengthen customer engagement throughout the life cycle journey. 

A customer is not just for the holidays, so we have brought together three enlightening minds to assess the winning strategies to deepen customer engagement at three key lifecycle points throughout your sales season, and beyond.  We’ll be honing the discussion on the following themes:

  • Helping new customers learn more about your brand above and beyond your sales offers
  • Giving current engaged clients VIP pre-sales insight and special deals without de-valuing your brand
  • Helping to re-engage lapsing customers with your key sales offerings
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