AusPayNet Industry Forum - Sydney
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AusPayNet Industry Forum - Sydney

When: Wednesday, July 25, 2018
9:30 AM
Where: Level 23, 300 Barangaroo Ave, Barangaroo NSW 2000

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In partnership, NORA and Australian Payments Network (AusPayNet) would like to invite you to an industry forum to review and provide feedback on the draft Australian Industry Framework to manage online payment fraud. The forum will last for approximately 2 hours and depending on the size of your company would be suitable for the Chief Financial Officer or the Head of Risk Management.

The framework originated in an accelerator event in February 2018, which AusPayNet hosted in co-operation with the Reserve Bank of Australia.  The event had the aim of developing consensus on how Australia could combat online card fraud and brought together participants from card issuers, merchant acquirers, card schemes, payment gateways, payment service providers, merchants, regulators and other industry bodies: over 70 people from over 60 organisations.

Why you should attend

Australian and overseas merchants have seen strong results reducing in-person fraud, with a 48% reduction in counterfeit and skimming fraud on Australian Issued cards for the 2017 calendar year[1].  This has been achieved through the rollout of EMV chip technology in cards and within merchant Point-of-Sale (POS) devices and the use by cardholders of PIN to authorise transactions. This achievement has been possible due to a significant co-ordinated effort across the payments value chain requiring investment from the card schemes, the banks and merchants to upgrade their technology suite.

However, card fraud is continuing to migrate to the online channel, reflecting the global trend both in online card fraud and more generally in cybercrime. Almost 85%1 of all fraud on Australian Issued cards is now performed via online channels.

The industry is ramping up the fight against online card fraud, but continued collaboration and action is required to reduce the total value of online fraud. Globally, we have seen other jurisdictions legislate Strong Customer Authentication (SCA) to reduce levels of online fraud. Europe has implemented the Second Payment Services Directive (PSD2) of which SCA is a key component. PSD2 outlines clear rules for authenticating payments and is risk-based:  it considers factors such as the transaction value and applicable merchant fraud rates. PSD2 rewards merchants with lower risk by increasing the SCA free threshold.


How the forum will operate

The forum will have the proposed agenda:




9.30 – 9.45


9.45 – 10.00

Australian Industry overview and key trends

10.00 – 10.15

Global Trends in CNP

10.15 – 11.00

Walkthrough of the Framework's concepts and mechanics

11.00 – 11.30

Case Studies and Q&A

11.30 – 11.45

Next steps including feedback process and submissions

11.45 – 12.30

Refreshments provided


The forum will be run on multiple days around Australia to accommodate different businesses. The sessions scheduled are:


Places will be secured on a first come first served basis so please respond to the following email address to reserve your space and we will send you a confirmation email to ensure that we have recorded your attendance. Invitations will be sent to you with appropriate location information, time and address once you have indicated your preference.


Email to:


Please include the following information in your acceptance response:




Contact email and mobile:

Session that you are wanting to attend:


Many thanks in advance for your time and support of this important industry initiative.

[1] Based on industry data collected by AusPayNet

P: 1300 752 946