AICC 2019 Retail Lunch "The Connected Customer Experience"
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AICC 2019 Retail Lunch

When: Wednesday 18 September
12:00 pm - 2:00 pm
Where: Sydney, New South Wales 
Contact: Brittany

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2019 Retail Lunch

'The Connected Customer Experience'

The Australia-Israel Chamber of Commerce in partnership with Scentre Group and King Living is delighted to invite you and your colleagues to attend our 2019 Retail Lunch on The Connected Customer Experience, featuring an esteemed panel of leaders including Peter Allen, CEO of Scentre GroupDaniel Agostinelli, CEO of Accent Group and Erica Berchtold, CEO of The Iconic.

Today’s ‘always on’ customer is demanding more. They’re savvier, more connected and more informed about brands and products. They expect to be able to interact with brands seamlessly online and in person, regardless of whether they’re seeking inspiration, a unique experience or purchasing a product or service. And while online retail sales continue to grow in Australia, more than 90 per cent of sales still occur in a physical store.

A brand is only as strong as the experiences it creates for its customers. The connected customer experience is about recognising changing customer demands. Contemporary retailers - brands that stay close to their customers, have a unique offering and measured distribution channels - are thriving in this next generation of retail.

Be sure not to miss this thought-provoking discussion on Australia’s unique retail ecosystem, and how to deliver consistently superior experiences for today’s customer. 

Please click here  to read about our panellists.





Wednesday 18 September 2019
12.00 for 12.30pm
Pre-drinks & Networking
12.30 - 2.00pm
Lunch & discussion

Shangri-La Hotel, Sydney
176 Cumberland St, Sydney


Members - $200 pp / Non-members - $250 pp
Member table of 10 - $1,900 / Non-member table of 10 - $2,400

Rina Kuczko, Events Manager at






P: 1300 752 946