To be successful, digital commerce teams need to be insights-driven, fast, and responsive to consumer expectations for personalised, engaging shopping experiences anytime, anywhere.
What you will learn:
- Key trends in consumer online shopping behaviour
- How to develop a successful digital experience technology strategy and roadmap
- The essential components of a modern digital experience platform
- Predict and deliver next best offers across all channels using consumer data and sophisticated decision science and machine learning
- Empower your business team with intuitive tools that speed operations and deliver better online experiences
- How to achieve quick-wins and long term investments simultaneously
Adi Gulati – Leads the eCommerce practice for Oracle ANZ
Helps retailers to effectively engage digital consumers at every touchpoint in the customer experience lifecycle. Prior to this, Adi was working within the digital transformation team at Oracle, assisting companies across various industries to adapt to an onslaught of disruptive technologies affecting customer and employee behaviour.
Tim Till – APAC Solution Lead, Oracle
Tim is a digital commerce and customer experience solution architect with 15 years of global experience in B2C and B2B Commerce across multiple industries including retail, consumer goods and manufacturing. Tim has worked with some of the world’s largest brands, in some of the most complex digital commerce environments across North America, Europe, Asia and Australasia including cross-channel and cross-border commerce. Tim works closely with customers and partners to develop commerce roadmap and best practices for ecommerce implementations.
Bela Gombos – Retail Strategist Worldwide, Oracle
Transformative leader driving fundamental change from status quo business models to successful and forward looking customer-centric engagement initiatives. Experienced in the creation and development of award winning marketing and sales enablement teams. Expert in understanding the consumer market through a wide range of channels within consumer and retail industries across United States and Europe.
Moderator: Paul Greenberg
Paul is NORA's Founder and Executive Director. He's an entrepreneur, cheerleader of New Retail, and a top 50 online retail expert with over 35 years’ experience in retail, technology and entrepreneurship. He is also a registered psychologist with a keen interest in consumer psychology. Paul is highly regarded as the ‘pioneer of online retail in Australia’, having co-founded DealsDirect.com.au in 2004, which grew to become the single largest online retailer in Australia. After the business was sold to private equity, he went on to establish NORA, a leading not -for-profit retail association. As the founder and Executive Director of NORA, Paul is widely regarded as an industry expert known for his clarity of thought making him a much sought after speaker at industry events. He is passionate about uplifting the spirits of retailers nationwide and looks to provide a more holistic and optimistic approach to retail in Australia. Paul has had a successful and diverse career with a key focus on entrepreneurship and start-ups, mainly in retail and technology. His career includes directorships in commercial enterprises and charities, and investment in start-ups.