News & Press: Power Retail News

Cotton On Moves to Improve Digital Customer Experience

Sunday, 7 October 2018  
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In a bid to consolidate its customer experience intelligence efforts across all of its brands and platforms, Cotton On Group has teamed up with CX intelligence business, InMoment.

According to Peter Hutchinson, the group head of digital customer experience at Cotton On Group, the business needs to understand its shoppers if it wants to continue meeting and predicting customer needs.Read more...