MSTS video: Partner Showcase with Piers Gorman of MSTS
Partner Showcase with Piers Gorman of MSTS
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1:03:02
Raising the Bar on Customer Loyalty
A compelling and frank discussion assessing just how far Australian retailers have gone in the pursuit of heightened customer loyalty. As we move into 2021, retaining loyal customers will require a non traditional approach. Hear from Shane Lenton, Chief Information and Digital Officer of Cue Clothing Co. Clothing, Yann Souilliart, Former Head of Engineering of Qantas, and Joshua Emblin, Territory Sales Manager of commercetools.
8:51
Partner Showcase with Andrew Maver of stockinstore
stockinstore is an award winning find in store, and Click and Collect solution with unique real-time customer demand reporting. Co-Founder, Andrew Maver, talks to Olivia Carr about stockinstore's growth over the 12 months from a findinstore solution to offering click and collect.
13:20
Partner Showcase with Brendan O'Shaughnessy of ViSenze
Visenze helps retailers to meet today’s shopper expectations and grow revenues by transforming the customer journey and experience in a visual world with powerful intelligent search, personalization and product recommendation solutions. Chief Commercial Officer, Brendan O'Shaughnessy talks to Olivia Carr about how consumer shopping behavior has evolved as a result of the pandemic.
9:51
Partner Showcase with Chandan Panda of ShopEXP
ShopExp aims to bridge the gap between online and offline retailing through experiential shopping. Founder and Director, Chanda Panda, talks to Matt Newell about ShopExp's in-store and online smart meter products.
8:30
Partner Showcase with Fabian Rebeiro of Omnyfy
Omnyfy is a highly rated multi-vendor marketplace platform for B2B, B2C or Servie marketplaces. Founder and CEO, Fabian Rebeiro talks to Olivia Carr about how COVID 19 impacted the need for marketplace technology.
RetailUp: Wednesday webinars
The NORA Network's RetailUp live webinar series showcase the examplary partnerships forging innovation throughout the retail community. Join the conversation to uncover the latest ground breaking retail insights.
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1:03:02
Raising the Bar on Customer Loyalty
A compelling and frank discussion assessing just how far Australian retailers have gone in the pursuit of heightened customer loyalty. As we move into 2021, retaining loyal customers will require a non traditional approach. Hear from Shane Lenton, Chief Information and Digital Officer of Cue Clothing Co. Clothing, Yann Souilliart, Former Head of Engineering of Qantas, and Joshua Emblin, Territory Sales Manager of commercetools.
58:21
Supercharge your eCommerce fulfilment
Learn from Andrew Clark (Logistics help), Orson Tonkin (Booktopia) and Host Angus Mcdonald (Barbeques Galore) for an in-depth discussion on how to scale up your business with technology and smart warehouse processes.
50:35
Practical Ways Rip Curl is Using a Customer Data Platform to Boost Marketing Performance
Afterpay’s Rachel Kelly, Rip Curl’s Sam Hopgood and Lexer’s Nick Hinsley will highlight those activities by showing how Rip Curl has used the Lexer Customer Data Platform (CDP) to boost their marketing performance. The webinar will share practical ways that digital marketers can increase their impact while making their personal day-to-day experience easier and more noticeable to leadership teams.
45:27
Discover how brands like Seed & Sprout, Adore Beauty and frank green get clarity on their campaigns to perfect their prospecting
Learn how focusing on a grander scheme, instead of ROI targets, has helped some well-loved Aussie brands like Seed & Sprout, Adore Beauty and frank green to increase overall profit. And most importantly, figure out what you can do before Black Friday to put this bigger picture strategy into action on your own digital marketing campaigns.
54:23
Deep dive into leading resilient teams
For many of us, we've entered new territory when it comes to remote team management – and the various considerations needed to optimise this shift in team dynamics. To provide insights and practical tools we've brought together from the US Dr. Molly Sands, Crisis Resilience Advisor, Jason Heap, Head of People at Lowes, and Dr. Sandy Caspi Sable, Organisational Psychologist.
51:59
How The Party People prepares for the holiday shopping season
An omnichannel customer engagement strategy is no longer a nice-to-have, it’s a fundamental requirement to compete during the busy holiday season, especially during these unprecedented times. During the current COVID-19 health pandemic, restrictions around shopping within physical stores are constantly changing, putting added pressure on retailers to provide a seamless, unified experience no matter where or how they engage with a brand. Here Travis Wright, General Manager of Esther & Co., Dean Salakas, Chief Party Dude of The Party People, and Rohan Lock, Regional Director of APAC of dotdigital, take you through their top strategies on how to build intelligent omnichannel engagement strategies in preparation for the upcoming holiday shopping season and beyond.
50:10
Bridging the gap between eCommerce and bricks and mortar retailers with global standards
Are you wondering how bricks and mortar retailers can enhance their existing physical operations to build eCommerce capability? Then tune into our webinar to hear about how global standards can give you an edge in the digital world. Some of the topics we’ll cover include how Global Trade Item Numbers (GTINs) play a critical role in transitioning from physical to online retail with a focus on its benefits on Marketplaces, through the supply chain and in digital advertising with local inventory. Also, learn how Consumer Experiences can be tailored with innovative uses of the GTIN to transform the physical barcode into digital content.
1:00:08
Understanding the new frontier of attribution in a post C19 marketing landscape
The attribution challenge has always been complex. With more budget being directed into digital as a result of COVID-19, these challenges on attribution are now even more front and centre for businesses. We’ll be placing ‘performance’ under the spotlight for this part of our ‘Together We Can’ series.
46:30
Why performance partnerships are a crucial part of eBay’s marketing mix
The partnership channel is one of the most exciting, disruptive and innovative ways for retailers to bring about new growth opportunities. Adam Furness, APAC Managing Director, Impact and Kyle Morgan, Partnerships Lead at eBay Australia discuss how retailers can use partnership automation technology to implement successful partnership strategies at scale and drive incremental revenue.
45:32
How giving drives growth
With the ability to increase ad conversions by 87% and EDM conversions by 66%, and provide an authentic tool for engagement, brands like Seafolly, Sodashi and SHHH Silk are giving back from every sale as part of their brand purpose and customer purchase journey. Learn from iconic retailers how giving back with 100% transparency has become part of their strategy, how it can drive engagement and conversions, and open a world of powerful campaigns and content that deeply resonates with customers.
45:32
How Brand Collective uses data to navigate through opportunities and risks
While most retailers are feeling the impact that Covid-19 has had on consumer sentiment, some have adapted quickly to the new environment and found pockets of opportunity that will continue to pay off far into the future.Brand Collective, the apparel group whose brands include Clarks, Hush Puppies, Shoes & Sox, Superdry and Volley, is one of the innovators leading the way into the future of retail. Tune in to hear the strategies Brand Collective has implemented to navigate the current retail market while using Lexer’s award-winning customer data platform.
53:28
Digital trends of 2020 you cannot ignore
2020 hasn’t been easy and as we come into the 2nd half of the year, the usual high retail season of Black Friday and Christmas is near. Be prepared.
This webinar explores the Digital trends of 2020 you cannot ignore and which advertising channels you need to know and for what purpose. Get the latest insights from Google, Facebook and Microsoft into consumer behaviour, find out what channels you should use; and learn how to choose channels based of your goals for the next 5 months.
43:00
The Future of Order Fulfilment
Traditional warehouses equate to fixed rigid machinery that requires large CapEx, yet it still continues to fail to adapt to rapidly changing consumer demands. Hence it's time to embrace the way of Flexible Warehousing Automation. In this webcast you will find answers that will enable you to address business problems arising from changing customer demands and market landscapes as well as how your business can be the front-runner in the game.
49:00
COVID-19: What retailers need to know and do during the pandemic
Anna Samkova of The PAS Group speaks to Rosalyn Gladwin of Gladwin Legal on how retailers can navigate their legal liabilities during the COVID-19 crisis.
49:00
Global trade updates through COVID-19
Steven Traurig, co-founder & CTO of Booktopia and Kai Lincoln, Managing Director of SEKO Omni-Channel Logistics discuss the latest insights on global trading and the impact on Australia's supply chain through the COVID-19 crisis.
56:00
Top 4 must-haves to improve your customers’ online experience first
Retailers need high-converting online stores that help them win new customers and increase brand loyalty. To achieve this, their digital commerce platform needs to deliver on 4 key must-haves to bring new online experiences to their customers first, and keep them ahead of the competition.
48:00
Are you getting your share of online growth during COVID-19?
Right now the market is not normal and you can’t rely on what you previously knew about online buyer behaviour. Online demand is growing, now is the time to act. We are seeing unprecedented continuous growth in revenue from Google Search and Shopping. This webcast will cover a range of case studies and our key COVID-19 strategies.
Showreels
The NORA Network joins forces with retail's leading partners. We regularly host our partners at the NORA TV studio to share the recent impactful collaborations and co-journeys.
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8:51
Partner Showcase with Andrew Maver of stockinstore
stockinstore is an award winning find in store, and Click and Collect solution with unique real-time customer demand reporting. Co-Founder, Andrew Maver, talks to Olivia Carr about stockinstore's growth over the 12 months from a findinstore solution to offering click and collect.
13:20
Partner Showcase with Brendan O'Shaughnessy of ViSenze
Visenze helps retailers to meet today’s shopper expectations and grow revenues by transforming the customer journey and experience in a visual world with powerful intelligent search, personalization and product recommendation solutions. Chief Commercial Officer, Brendan O'Shaughnessy talks to Olivia Carr about how consumer shopping behavior has evolved as a result of the pandemic.
9:51
Partner Showcase with Chandan Panda of ShopEXP
ShopExp aims to bridge the gap between online and offline retailing through experiential shopping. Founder and Director, Chanda Panda, talks to Matt Newell about ShopExp's in-store and online smart meter products.
8:30
Partner Showcase with Fabian Rebeiro of Omnyfy
Omnyfy is a highly rated multi-vendor marketplace platform for B2B, B2C or Servie marketplaces. Founder and CEO, Fabian Rebeiro talks to Olivia Carr about how COVID 19 impacted the need for marketplace technology.
8:41
Partner Showcase with Kevin Huang of Smartly.IO
Smartly.io automates every step of social advertising to unlock greater performance and creativity on Facebook, Instagram, and Pinterest. Vice President - APAC, Kevin Huang talks to Olivia Carr about how Smartly.IO is affected by 2020's online changes for digital marketing.
9:27
Partner Showcase with Narelle Hutchesson of Dynamic Creative
Dynamic Creative helps businesses get more sales and leads with our ad tech, machine learning and digital advertising. Chief Marketing Officer, Narelle Hutchesson, talks to Matt Newell about technical integration and feeds.
9:26
Partner Showcase with Paul Roper of Couriers Please
CouriersPlease has grown into a leading parcel delivery expert with nationwide coverage across Australia. Chief Commercial Officer, Paul Roper, talks to Matt Newell about managing the increased fleet size due to pandemic to support the customers.
7:59
Partner Showcase with Peter Spinda of Malekso
Malekso helps businesses grow and evolve, changing perceptions, challenging norms and creating the future, through a process of strategy and transformation. Founder, Peter Spinda, talks to Olivia Carr about how Malekso transformed from being an online bookstore to an incredible company today.
9:17
Partner Showcase with Piers Gorman of MSTS
MSTS streamlines B2B payments and A/R processes, extending net terms to your customers and handling invoices across sales channels. Managing Director - APAC, Piers Gorman, talks to Matt Newell about moving on to work with mid markets and smaller merchants.
10:09
Partner Showcase with Rad Mitic of Trustpilot
Truspilot is all about consumer reviews, the real inside story from shoppers. Head of Partnerships, Rad Mitic, talks to Matt Newell about how Truspilot helps with consumers and businesses together.
11:47
Partner Showcase with Rohan Lock of dotdigital
dotdigital's all-in-one platform lets you create marketing automations to engage your contacts with email, SMS, social, push notifications, and landing. Regional Director, Rohan Lock, talks to Matt Newell about how their marketing automation platform helps clients through customer journey to create a loyal brand.
9:58
Partner Showcase with Trevor Henselwood of WebSavvy
Websavvy is a Melbourne-based team of passionate Google and Facebook ad platform specialists. Head of Facebook and Digital Strategy, Trevor Henselwood talks to Matt Newell about specialisation on paid customer acquisition with strategies, consultation, and understanding the right metrics.
8:25
Partner Showcase with Zane McIntyre of Commission Factory
Commission Factory is everything you would expect from an affiliate network. We are Australia's leading affiliate marketing program providers. Managing Director, Zane McIntyre talks to Olivia Carr about how the recent acquisition by Awin helps the APAC retailers.
8:27
Partner Showcase with Alex Gannon of Reload Media
Reload Media is a leading digital marketing agency headquartered in Brisbane, delivering customised solutions to help you achieve your business goals. General Manager, Alex Gannon, talks to Matt Newell about how Reload Media helps retailers with their customers' journey, revenues, in-store traffic, eCommerce sales and lot more digital marketing services.
6:27
Partner Showcase with Alison Crosbie of eStar
eStar delivers and develops a feature-rich, enterprise class eCommerce platform that is proven, reliable, scalable and secure. Chief Growth Officer, Alison Crosbie, talks to Olivia Carr about the key benefits they offer to their amazing retailers/clients.
12:18
Partner Showcase with Alita Harvey-Rodriguez of MI Academy
MI Academy is the Australian leader in customised digital marketing and customer experience (CX) team training and consultancy for retailers. Managing Director, Alita Harvey-Rodriguez, talks to Olivia Carr about why organisational change is so important right now in the retail landscape.
6:10
Partner Showcase with Juan Klimczak of NPFulfilment
NPFulfilment is Australia and New Zealand’s leading order fulfilment company providing our services from Sydney across to Perth, down to Melbourne, further down to Auckland and everywhere in between. Business Development Manager, Juan Klimczak, talks to Jethro Marks about how pandemic affected NPFulfilment's growth online.
8:20
Partner Showcase with Andrew Clarke of Logistics Help
Logistics Help are the experts in helping you build competence and capability in your logistics operations so you can get your stock right, ship on time and keep your customers happy. The Logistics Linchpin, Andrew Clarke, talks to Jethro Marks about Logistics Help's vision to bring advance logistics optimization to everyone.
Partner Showcase with Will Santow of Longtail UX
Longtail UX is the fastest way to grow your online market share. Our AI-powered patented technology opens up a new customer acquisition channel for your business, bringing new and ready-to-buy customers who are looking for products you sell, but without your brand in mind yet, to your website. Co-Founder and Co-CEO, Will Santow, talks to Dead Salakas on how they offer the perfect personalised user experience on the first click with three products.
Partner Showcase with Jeremy Howe of Ultra Commerce
Ultra Commerce is a modern digital commerce platform. VP Strategy and Corporate Development, Jeremy Howe, talks to Jethro Marks about digital commerce platform.
Partner Showcase with Kai Lincoln of SEKO
SEKO Logistics provide complete supply chain solutions, specializing in transportation, logistics, forwarding and warehousing. Managing Director, Kai Lincoln, talks to Dean Salakas about SEKO's ecommerce technology and freight boarding services.
11:46
Showreel
Emarsys
Emarsys is a leading provider of marketing software that enables true, one-to-one interactions between marketers and consumers. Head of Enterprise Solutions for ANZ, Charles Guillard, talks to Julie Mathers about how Emarsys' comprehensive customer engagement platform works, and how truly knowing your customer is the most important step to enabling fully personalised communication with them.
11:07
Showreel
SMART IN PLANNING
SMART IN PLANNING provides solutions in the highly specialised, business critical field of merchandise planning. The team has honed its skills across senior roles spanning fast fashion, hard goods, seasonal, branded, online, FMCG and discount variety sectors. Founder Susan Martin discusses the myriad ways her team helps retail businesses and spills the beans on an exciting new development.
10:05
Showreel
Playtime Group
Playtime Group is an eCommerce web development agency that designs and develops high converting, eCommerce websites, mostly in Shopify and Magento. Managing Director Ivo Kolinsky talks about the changing attitudes in the retail industry over the past decade and how Playtime Group helps its clients stay at the forefront of technology.
13:08
Showreel
KJR
KJR is a strategic advisory firm offering digital assurance, cybersecurity and devops services. CTO Mark Pedersen talks about how the business helps its clients navigate through sticking points in the customer journey.
11:10
Showreel
Payoneer
Payoneer’s cross-border payments platform empowers businesses, online sellers and freelancers to pay and get paid globally as easily as they do locally. Country Manager ANZ Nathan Archie talks about Payoneer's offer and how it's not only about payments but also helping businesses to scale.
09:54
Showreel
Comestri
By optimising retail operations, Comestri helps merchants sell and move their product through sales channels, order fulfillment and delivery. The platform gives merchants the ability to manage and enrich multiple sources of product information for use across independent sales channels. Co-Founder Frank Nesci talks about the evolution of the retail customer and how Comestri helps its clients stay at the forefront of technology.
14:00
Showreel
Pattern (formerly Practicology)
Pattern's global ecommerce consultancy team supports Australian omni-channel retailers and brands with their ecommerce challenges, while their boots-on-the-ground expertise turns ecommerce headaches into revenue-driving opportunities. Here, Principal Consultant Sean Walsh talks about the evolution of the business and what makes it unique.
11:08
Showreel
MarketKnowledge
MarketKnowledge offers Packaging System Automation expertise with key focus on "Fit-to-size" or "Right-Sized-Packaging" solutions for e-tailers, e-fulfilment, 3PL Logistics providers and any business shipping orders of multiple sizes looking for end of line supply chain optimisation. Director Dick Heintz talks to Peter Knock about the early days of the business and where to from here.
09:25
Showreel
Crimtan Partner Showcase
Crimtan are the experts in lifecycle marketing for display and here Julie Mathers talks to Crimtan's Head of eCommerce, Laura Kleiman.
07:08
Showreel
Roubler Partner Showcase
Roubler is an innovative software company offering payroll and HR functionality for medium to large enterprises. Head of Sales and Service Kathryn Charge explains how Roubler's disruptive mix of new technologies and machine learning helps to automate optimal use of human resources.
06:00
Webinar
CitrusAd Partner Showcase
Chris Sheffield, VP of Client Services at CitrusAd, talks to Wayne Baskin of Booktopia about his journey and fills us in on the latest happenings at CitrusAd.
11:03
Webinar
Gravitas Partner Showcase
Since 2012, CRM, Loyalty and Big Data consultancy Gravitas has been combining the best of marketing, creativity and innovation to drive profitable customer growth and revenue. Hear from Founder & CEO Julie Fitzpatrick about the journey to this point and what the future holds.
07:22
Mastercard Partner Showcase
Aaron Fidler has been leading the integration of Applied Predictive Technologies in to the Mastercard Data & Services business in Australia. Here he talks to Wayne Baskin of Booktopia about his journey and what's next.