CouriersPlease is a leading E-Commerce and parcel delivery service that delivers tens of millions of parcels across 800+ Australian franchise territories annually. Founded in 1983 as a specialised metropolitan courier business in Melbourne, CouriersPlease was acquired by Singapore Post, a leader in E-Commerce logistics, in 2015. Today, it has over 1200 Franchise Partners and delivery drivers, 18 depots in major Australian centres, and is trusted by major retailers, including Myer, Big W and Kmart, to deliver parcels for their customers each year.
CouriersPlease has been awarded several prestigious awards in recognition of its excellence in innovation, sustainability, safety and business success. Among these accolades are the 2023 FRANData 5 Star Rating for franchise businesses, the 2023 Australian Retail Innovators Award, CEO Richard Thame’s top position in the Top 30 Franchise Executives Awards, the NORA Solution Partner Awards 2021 Best Returns Solution, the 2021 VIP Awards for Sustainability Innovation, the 2021 Excellence in Franchising Awards for Franchisor Social Responsibility and Excellence in Franchise Innovation, alongside the Canstar Blue 2021 Most Satisfied Customers ranking for Small Business Courier Services, and the 2023 Australian Retail Innovators Award For Research & Strategic Focus.
CouriersPlease is committed to sustainability, reflected in its new and soon-to-be-launched Green Star-rated depots in Queensland’s Gold Coast, Sydney’s Greystanes, Melbourne’s Dandenong South and Perth’s High Wycombe, and other initiatives to reduce the business’s carbon footprint. From trialling lithium-ion-powered e-forklifts to introducing electric vehicles into the fleet, environmental stewardship remains central to CouriersPlease’s operations.
