THE NATIONAL ONLINE RETAILERS ASSOCIATION
Couriers Please
Sydney, Australia

Couriers Please (CP) is a leading parcel delivery service, with a courier network of more than 750 franchisees and contractors that covers 95 percent of Australia. It was founded in 1983 as a specialised metropolitan parcel delivery business in Melbourne, and was acquired by Singapore Post (SingPost), a leader in eCommerce logistics in 2015. CP’s core domestic and international services connect customers across town, intrastate, interstate and all around the world.
In response to the exponential growth in online shopping, CP offers a suite of alternative delivery choices to provide greater flexibility for customers who are unable to collect their parcels at home. These choices include authority to leave in a safe place, nominate a neighbour within three houses in either direction to deliver parcels to, delivery to an alternative address, rescheduling to another date, and delivery to a ‘green’ collection point.

CP has invested in world-class information systems and technology to provide the best practice technology to its 3,500+ eCommerce clients. In 2019, CP also launched Boomerang, Australia’s first self-service returns portal which enables e-tailers to focus their resources on selling products instead of allocating resources to handle the challenge of reverse logistics.

After 37 years in the industry, CP has evolved from a local metropolitan business into a leading Australian logistics business that is enabled by advanced technology. It provides innovative mail and logistics solutions to provide a truly rewarding consumer experience.

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