Ever ‘missed’ a delivery when you’ve been home? Or found a precious parcel left carelessly out in the rain? How about paying for express delivery for an item that absolutely must reach you in time, only to have it arrive a week after your deadline?
Making these problems of the past is what drives us at Deliver In Person. We’re here to solve how next-day and same-day parcels are sent and received for a faster, fairer and more sustainable experience for customers, business and drivers.
With the delivery recipient in mind, we’ve combined a five-star customer experience with a model designed specifically for eCommerce retailers, able to efficiently service high parcel volumes metro-wide with simple, flat-rate pricing. Your customer happiness is in safe hands with our trusted team of experienced, hand-picked delivery professionals.
And our performance proves our approach works!
>99.0% Delivered In Full, On Time
>98.0% First Attempt Success
> +90 Net Promoter Score
> 95 % of recipients rate us 5 out of 5 for customer satisfaction
“It was just a really good experience from go to whoa today – I could not fault the friendly, efficient service provided by my live chat helper through to the lovely delivery man.” Recipient, Melbourne, March 2023.
“Great tracking, friendly driver. Overall best parcel experience I’ve had in Australia.” Recipient, Sydney, February 2023.
“Absolutely outstanding service that always exceeds expectations. Love it!” Recipient, Melbourne, December, 2022.
So, partner with us as we deliver better solutions and experiences for the eCommerce market of today, with Deliver In Person: It’s All About The Experience.