dotdigital is a leader in customer engagement technology. dotdigital Engagement Cloud is the platform of choice for businesses seeking to engage customers across all touchpoints. The platform empowers 4,000+ brands across 150 countries to acquire, convert, and retain customers. Users can connect customer data, surface powerful insights, and automate intelligent messages across email, SMS, social, and more. dotdigital is a global company with APAC offices in Singapore, Sydney and Melbourne and more than 350 employees, serving companies of all sizes and in all verticals for more than 20 years. dotdigital’s B2C and B2B enterprise and SME clients include Converse, Swanndri, Jurlique, Singapore Post, SHEIKE, St. Frock, Barbeques Galore and Lincraft.
Pre-built and custom-built integrations including Magento, ShopifyPlus, Big Commerce, Salesforce and Microsoft Dynamics, allow Engagement Cloud to share data seamlessly with clients’ CRM, ecommerce and third-party applications – improving the understanding of their customers’ behaviour to develop even more relevant and rich relationships. dotdigital for Magento is bundled with Magento Commerce and Magento Open Source 2.2.2. Outside the bundles, the dotdigital connector is compatible with Magento versions 1.6.1 and upwards. dotdigital is Magento’s first and only Premier Technology Partner for marketing automation. dotdigital is a BigCommerce Elite Partner and has also been chosen to be part of the new Shopify Plus Certified App Program, aimed at connecting merchants with best-in-class apps.
dotdigital was the winner of the Best Marketing Automation category at the 2019 NORA Solution Partner Excellence Awards. Winners were chosen by retailers across Australia through a voting process.