Australia | UK | Europe | North America | Asia

What is the time and cost to your business, handling failed deliveries? 

It is estimated that one in four online shoppers worldwide are victims of ‘porch piracy” and the increased demand on at-capacity delivery providers is pressing record levels of lost and damaged parcels. This potentially leaves retailers out of pocket and without recourse while facing lengthy delays through impractical processes.

Ship-Safely’s unique buyer protection removes significant hours and costs that customers and retailers face with Damaged, Lost, or Stolen goods (“failed deliveries”). Ship-Safely has revolutionised outdated, time-wasting procedures into a convenient, peace of mind experience. When a failed delivery occurs Ship-Safely replace the item from the retailer store within 48 hours following receipt of a claim. This can all happen without the retailer needing to lift a finger.

Presented at the checkout, customers have the option to protect their order for as little as $1.50. The Ship-Safely plug in only appears within your customer’s journey at the checkout, and if they choose to protect with Ship-Safely, the retailer will receive a commission. Our current vendors experience between 65% and 90% adoption on our product once installed, dependant on the category.

We are live on:
Magento And Custom: For your API key or to discuss a custom build, please get in touch.

After 18 months of testing and R&D, Ship-Safely went live, late 2022. Our board and executive advisors have collectively over 200 years of combined experience, within the insurance, public and private sectors.

Team Members